Shop Policies

1. DIGITAL DOWNLOADS

The files will be available for download as soon as the payment is confirmed, usually 1-2 minutes, but sometimes it can take longer.

2. CUSTOMER SUPPORT

We try our best to keep our customers happy. We answer all the questions, requests or problems you may have. We try to respond to everyone in a maximum 24h in working days. You can contact us by facebook messenger!

3. PAYMENT OPTIONS

Pay with Paypal or credit card. Our payment platform keeps your information secure. The shop never receives your payment data.

4. RETURNS & EXCHANGES

If there is a problem with the files that can be proven through images or videos, or you haven't downloaded the files, we will happily make a refund.

If you by mistake purchased the digital files but wanted a physical one and you did not download the files, the refund is available as well.

For personalized and custom orders, we cannot accept refunds.

5. LICENSE

Standard License is available for personal and small commercial use (100 copies).

You are NOT allowed to sell any designs or part of my designs on print on demand websites. An Extended License is available for print on demand websites.

Extended license allows you to sell unlimited designs, this license is suitable for selling through print on demand websites.

The Extended license does not apply to bundles.

This License is intended for using the design on print on demand websites.

This license is not for handmade items, please check the designs to see the price for Standard License.

!!! The Extended license does not apply to bundles !!!

Personal, Standard or Extended license is NOT giving you all the rights over the design, so you can't trademark any design or part of my designs as your own even if you purchase the Extended License!

For all licenses, you are not allowed to sell the design or give it for free in digital format.

6. TRADEMARKS

At the moment of their creation, the words and or phrases were verified for trademark infringement, so it should be safe to use.

Because everyday new trademarks appear, please verify if you are allowed to use it for what you intend to. 

For more information, requests or questions please contact us at rosemaripaula25@gmail.com

Thank you!

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